Service & Shipping Policy

Shipping Policy

Only local shipping in Philippines is available and shipping costs will be based on the weight and size of the products and location. Please kindly email your order # to orders@loveforcrystals.com for courier arrangements. 

All orders will be dispatched within 7 business days and subject to physical availability of the product. 

For International Shipping, please refer to our Singapore website www.loveforcrystals.com. 

Customer Service Policy

Love For Crystals is committed to providing the best customer service possible with genuine and quality products. We will handpick the best quality to send and photos will be taken before sending. 

All sales are final, no returns or exchange is allowed.

Privacy Policy

Love For Crystals is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or exchange your personal details with anyone. We use this information to personalise your shopping experience and communicate with you electronically regarding your orders.

 

COPYRIGHT ISSUES

IMPORTANT NOTICE:

This is in view of the people re-selling/ re-posting our Love For Crystals Photos on other social media/ online platforms.

We have been alerted that our watermarked photo was blanked out and re-posted / shared.

Kindly note that we DO NOT have any Re-selling Programs.

We also DO NOT have any Shopee or Lazada account.

We are direct sellers through our FB & IG pages and from our websites @ www.loveforcrystals.ph (Phils)
www.loveforcrystals.com (SG)

Please know that we take in view seriously all manners of imitation or copying because we spend a lot of time and effort to import good quality and authentic natural crystals.

We also spend a lot of time, effort and inspiration in creating beautiful photo collages. Please know they are all watermarked and copyrighted.

**** Special Announcement 7th February 2024****

It has come to our attention that there is a copycat phishing website (www.loveforcrystals.shop) that contains images and prices of some of our products listed in our Singapore website www.LoveForCrystals.com.

The copycat website (www.loveforcrystals.shop) has violated the DMCA (Digital Millenium Copyright Act) and we are taking steps to inform their web host and also Google to take them down. Please refrain to purchase from them as they do not represent us and do not carry the actual products.

We are not responsible for any purchases made via any copycat website or social media platform. As such, we are indemnified of any losses or damages made through such fraudulent websites, before and after this announcement. 

Our ownership is only of the following legalised platforms:-

www.LoveForCrystals.com
www.LoveForCrystals.ph (Our Philippines Store)
www.Shimmer-Gems.com
www.Angel-Magick.com

Thank you for your support & attention to this matter.